Lagardère Travel Retail
Our multicultural, multi-country footprint demands that we centralize and harmonize our HR practices — Socium lets us meet that challenge. We used to spend an enormous amount of time on admin; today, we're refocusing on supporting and developing our people.
Lagardère Travel Retail
The context
A subsidiary of the Lagardère group, Lagardère Travel Retail operates retail spaces in airports and train stations. In West Africa, the brand runs across six countries — a deeply multicultural, multi-country organization where, until now, each subsidiary managed its HR its own way.
The challenge
A multicultural organization spread across 6 West African countries, with fragmented HR practices. The need: centralize and harmonize, while staying compatible with an international environment.
The Socium solution
Full digitization of HR processes across all 6 countries of operation — a single framework, tailored to the African context, from recruitment to administrative management.
The results
- A single employee framework for all six countries, with HR practices finally harmonized.
- Up to −60% of time spent on administrative management.
- HR teams refocused on supporting and developing employees.
- A solution built for the African context, while staying compatible with an international environment.
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